Privacy Policy

Last Updated: May 18, 2026

1. Introduction

This Privacy Policy applies to all users visiting and shopping on our official website. We mainly supply solar cables, MC4 connectors and solar installation accessories serving UAE, Saudi Arabia and all GCC regions. We fully respect and protect your personal privacy, and strictly comply with international data protection rules. By browsing our website and placing orders, you fully agree to all terms stated in this policy.

2. Information We Collect

We only collect necessary information for transaction and after-sales service.

  1. Personal basic info: full name, contact number, WhatsApp number, email address, shipping address and billing address.
  2. Order related info: purchased solar products, order quantity, order amount and transaction records.
  3. Technical visit data: IP address, browser type, device information, website browsing records and access time.
  4. Payment information: We will not save your complete credit card data. All payment processes are completed through secure third-party payment channels.

3. How We Use Your Personal Data

  1. Confirm order details, arrange product packaging, delivery and logistics tracking.
  2. Reply your consultation about solar cable specification, product quality, shipping cost and wholesale price.
  3. Send order status update, delivery notice and after-sales service reminder.
  4. Optimize website layout, adjust product stock and improve overall shopping experience.
  5. Prevent fake orders, malicious transactions and maintain normal website trading order.

4. Information Sharing Rule

We will never sell, rent or leak your personal information to irrelevant commercial parties without your permission.

We only share necessary information with qualified third parties below:

  1. Authorized logistics providers to complete goods delivery.
  2. Formal payment platforms including PayPal and Stripe to finish fund settlement.
  3. Law enforcement departments when required by valid legal regulations.

5. Cookies Usage

Our website uses cookies to remember your browsing preference, currency setting and recent viewed solar products. You can turn off cookies function in your browser setting freely, which will not affect core purchasing functions.

6. Data Security Protection

We use SSL encryption to protect all data transmission on the website. We set strict internal access limits to prevent unauthorized access, modification and leakage of user information. We will keep your data safely within legal retention period and delete useless data regularly.

7. Customer Rights

You have the right to check, correct and apply to delete your personal information stored on our website. If you have any demand about personal data, please contact us via email or WhatsApp anytime.

8. Policy Revision

We reserve the right to update this privacy policy irregularly. The updated content will be displayed on this page directly. Continued use of our website means you accept the latest privacy policy terms.

9. Contact Us

If you have any questions about this Privacy Policy, please feel free to contact our customer support team.