Frequently Asked Questions


Common questions about our solar parts & orders

Get answers to common questions about our solar parts, bulk orders, shipping, payments and returns. If you can’t find what you need, contact our support team.

Yes: 10% off for 10-49 units, 20% off for 50+ units. Discounts apply automatically at checkout.

We offer MC4 connectors, solar cables, mounting brackets, grounding clips and installation tools for GCC solar projects.

We ship to all GCC countries: UAE, Saudi Arabia, Oman, Kuwait, Bahrain and Qatar.

Standard shipping (China → GCC): 10–20 business daysExpress shipping (if available): 7–12 business daysNote: Customs clearance in the destination country may cause minor delays beyond our control.

We accept credit/debit cards and PayPal for secure transactions.

Unused products can be returned within 14 days. Contact us with your order number to start the process.

Still have questions?

If you can’t find the answer you’re looking for, our team is here to help.

Contact Us